Skip to content
free shipping on orders $35+
free shipping on orders $35+

Customer Service

Hi there! If we don't answer any of your questions here please feel free to contact us below.

Where do you ship from?

  • We have two distribution centers: Portland, Oregon and Boston, Massachusetts. 

How long will my order take to ship?

  • Each mug is made the day your order it and ships the next day. 97.4% of orders ship the same day (before 6pm Eastern) and all others ship the next day. 
  • All orders are provided insurance and a tracking number.

Do you provide gift packaging?

  • Our packaging will not include any pricing and will ensure both a nicely presented mug that arrives safely.

Do you offer custom mugs?

  • Yes, we produce 100s of mugs each day and can definitely create a custom mug for you, your business, or your startup brand. We've worked with fitness studios, social media accounts, and more.

Do you take design submissions?

  • Yes, we love to work with artists and designers. Send us a note below and we will be in touch shortly.

Do you have an affiliate program?

  • Yes, please get in touch below and we will get you setup within 1 business day.