Skip to content
free shipping on orders $35+
free shipping on orders $35+

FAQ (original)

our story

 

ventures X adventures originated in boston massachusetts with one small dream and a couple of fragrances. here at vxa we are strong believers that you probably already have everything that you absolutely need. we are here to elevate your life to that next level. our first product, 'the essentials set' was designed to shift your mindset into the right space. during the daytime you light the bright white citrus & pine candle, while at night you burn the sleek black warm vanilla candle. each scent is designed to create the proper headspace for the mood that you are feeling.
   

shipping information

shipping rates 

United States, UPS ground 
  • $5 shipping & handling fee, free on purchases over $55.
  • Please allow 3 - 6 business days for delivery.  
United States, UPS expedited 
  • $15 shipping & handling fee.
  • Please allow 2 - 3 business days for delivery. 
Canada, UPS 
  • $25 shipping & handing fee, free on purchases over $300.
  • Please allow 2 - 4 business days for delivery. 
International, UPS 
  • $45 shipping & handling fee, free on purchases over $300.
  • Please allow 6 - 10 business days for delivery. 

return policy

we understand that sometimes accidents happen. occasionally products break during shipping, sometimes an element get's missed during quality control, among many other possibilities. at vxa we always try our hardest to optimize the products we send out. if you have any issues with your candle contact a customer service representative and we will make it right. 

customer service

please contact our customer service team if you have any questions or concerns.  

Hours: Monday through Friday, from 9 AM to 6 PM (EST, eastern standard time)

Phone: +1 (617) 725-2671

Email: vxa@vxa.life